Microsoft Teams Support

Microsoft Teams is a team collaboration application developed by Microsoft and comes part of the Microsoft 365 suite of products. It offers workspace chat, video conferencing, file storage and is a prominent part of the Academy's extended learning system alongside Go4Schools.

This page contains a number of tutorial and instructional videos on how to access Microsoft Teams and what can be achieved on the platform. It is primarily aimed at our staff members with the first video having also been shared with our students. 

STAFF/STUDENT INFORMATION: Accessing Microsoft Teams

This video was put together to show staff and students how to log onto Microsoft Teams via the Microsoft 365 website or by clicking the Microsoft 365 icon at the top right corner of our website. It shows in a user friendly way how to log on, open and run Microsoft Teams as well as logging off at the end of the session. Please note that it is a compulsory requirement to download the Microsoft Teams app if wishing to use Microsoft Teams on mobile devices or tablets.

STAFF/STUDENT INFORMATION: Accessing your Microsoft 365 Mailbox

This video was put together to show staff and students how to log onto their Microsoft 365 Mailbox using a compatible web browser. While this video is not related to Microsoft Teams, Microsoft Outlook is one of the key areas to create, send and receive e-mails wherever you are. It is also possible to see Microsoft Teams based meetings on your Microsoft Outlook calendar.

STAFF INFORMATION: Setting assignments and providing feedback on Microsoft Teams

This useful video was put together by our Vice Principal to show our staff how to create and set up assignments and extended learning tasks on Microsoft Teams. It also covers how to provide feedback to your students when they "turn in" work from their side and further information about Microsoft Forms when it comes to quizzes and testing students. A more detailed staff Microsoft Teams guide is also available at request.

STAFF INFORMATION: Setting up a Microsoft Teams virtual lesson

During the Coronavirus pandemic, virtual lessons became a useful way to ensure continued learning through difficult times. In this video, our Network Manager explains how to set up a Microsoft Teams virtual lesson. It talks about how to set up the actual meeting, choosing your participants and ensuring the correct times have been selected.  

STAFF INFORMATION: Useful guides on Microsoft Teams

• Adding a teacher into your shared class Teams group VIDEO GUIDE
• Adding your timetabled lessons to Teams
• Basic Student Parent Microsoft Teams Guide
• Microsoft Teams at The Highcrest Academy
• Microsoft Teams Introduction

STAFF INFORMATION: Adding Students to your Teams classes

This screenshot shows in a simple manner how to add students to your Teams classes. By default, each teacher will have a number of Teams classes associated to them. They will be granted the permission of "Owner" allowing them to make modifications to each of their Teams classes as they see fit. As an owner of a Teams group/class, you will have the ability to add and remove students when necessary.